Microtel Inn & Suites, Houma is currently looking for a reliable Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation.
He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
Responsibilities:
* Perform guest services functions as required (i.
e.
, check guests in and out, take reservations, enter wake-up calls, etc.
).
* Audit and reconcile financial and statistical reports.
* Prepare and distribute necessary daily reports as required (i.
e.
, Daily Operating Report, Discount programs, Tax Reports, etc.
) according to hotel standards.
* Prepare and distribute month-end reports.
* Audit and reconcile all Front Desk and Food & Beverage Cashier’s work.
* Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
* Prioritize job functions in order to meet deadlines.
* Maintian Clean and fresh front desk lobby area for pleasent guest experience.
* Ensure accuracy of all numbers reported including statistics.
* Input and update financial information into corporate communications network.
* Perform daily, weekly, monthly, and annual data processing system functions as required.
* Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
Why join our team?
Skills
* Work experience as a Hotel Front Desk Agent, Receptionist or similar role.
* Experience with hotel reservations software, like SynxisPMS Understanding of how travel planning websites operate, like Bookin, Expedia and TripAdvisor.
* Customer service attitude.
* Excellent communication and organizational skills.
Job Types: Part-time, Full-time
Pay: $10.
00 - $14.
00 per hour
Schedule:
* 8 hour shift
* Holidays
* Monday to Friday
* Overnight shift
* Overtime
* Weekends as needed
Experience:
* Hotel experience: 2 years (Required)
Work Location: In person
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